QATC (Quality Assurance Training Connection) is an exclusive organization dedicated to facilitating the education, knowledge sharing, and idea distribution among quality assurance and training professionals in the call center industry. With a focus on comprehensive training and ongoing monitoring coaching, QATC aims to ensure the quality of every customer interaction and the success of call centers.
QATC offers specialized skills and support from a network of qualified trainers, industry experts, and peers, providing a platform for professionals to acquire essential skills and find ongoing support in their roles. Through their annual conference and various educational offerings, QATC provides the latest information and tips for effective call center quality assurance and coaching, contributing to the excellence of call center operations.
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