Founded in 1983, Spectrum Communications Services is a full-service call center outsourcing company. It provides sales and customer service outsourcing for the telecommunications, financial service and insurance industries. The company delivers inbound and integrated e-commerce support services. Its inbound services include customer sales, including acquisition, upselling, cross-selling, lead generation and win-back; customer care; order provisioning; third-party verification; multilingual support; and business-to-business solutions. Additionally Spectrum Communications Services provides event registration, campaign development, warranty verification, and dealer and agent locator services. It is located in Brookfield, Wis.
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