TW Carrol

89 reviews

+1 (206) 575-1064

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350 Upland Dr

Seattle, WA 98188

+1 (206) 575-1064

http://twcarrol.com

TW Carrol & Co is located in Tukwila, Wash., and the Carrol Family has been outfitting Northwest travelers since the turn of the century. You could say that we know more about luggage than just about anyone. We sell and repair all the top brands and

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Reviews

4.089 reviews

Pat C.

1/4/2025

TW Carrol did an amazing warranty repair for us on a 30ish year old Briggs & Riley rolling duffel that is funny discontinued. Not only did the staff immediately identify the brand and age of the...

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Kay T.

12/14/2024

Had a couple Briggs and Riley bags that got damaged from baggage handling. These guys took them right in and had them totally done by the next week. So easy to work with. And love the bags we got...

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Oopey O.

9/10/2024

The product quality completed seems to be good but the customer service is terrible. The women who gave me my products when I picked them up was very smug and condescending. I asked where the...

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J. R.

10/16/2024

The people I interacted with when I picked up my bag were so rude that I would be surprised if they have any repeat customers. The woman at the front desk had zero customer service skills and...

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Warren W.

6/2/2024

Fixed my broken suitcase handle for cheap. Service was friendly and welcoming. The wait time for parts was pretty long, but that wasn't their fault. Would definitely recommend over getting a new...

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