Customer Research, Inc. (CRI) is a leading provider of customer satisfaction index (CSI) programs, reputation management, and marketing services for businesses across various industries. With a focus on enhancing online reputation and driving customer engagement, CRI offers comprehensive solutions that help businesses retain customers, generate referrals, and increase positive social sharing.
Established in 1967, CRI has evolved from a CSI measurement service to a dynamic company at the forefront of online reputation management. By offering a range of marketing services, including contact center programs and customer feedback solutions, CRI helps businesses of all sizes achieve revenue growth and exceed expectations in today's competitive market.
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