Did you know that you can call our office 24 hours a day, 365 days per year? Yes, you call the same office number any time of the day or night. During our extended office hours you will always get me or a member of our extraordinary team. You will never get a phone tree or voicemail. After hours when you call our office, "Jake" or one of the other great folks in our after-hours team will be there to help respond to your needs.Every member of our extraordinary team is a multi-state insurance licensed, life-experienced professional. Every one of us is also a parent. Across the team we have enjoyed marriages, experienced divorce, suffered the tragic loss of a spouse, a child, and parents. We have suffered total losses to our homes, autos, and recreational vehicles. We do not just offer Auto, Home, and Life insurance. We offer perspective and guidance based upon experience, at the time you need it most, after a loss of your own. One or more of us has been through what you may going through. We are not a call-center selling insurance products. We are people just trying to help other people. We may want to take a little longer to get to know you, in order to be certain that we properly protect you, and get you every discount you deserve. You will get to know us too! When you call us after something bad happens, we will actually know who you are, and you will know each of us. We offer more than insurance, we offer personal support when you need it most.Yes, the business model has changed. Whether you live in Leesburg or Manassas, Charles Town or Chantilly, we still meet face to face with customers every day in-person and mostly by videoconference. The technology is so good, why not stay home, save the gas money and avoid the traffic? We can visit with each other, share our screens and conduct comprehensive reviews whenever it is convenient for you.
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