Robin provides executive oversight and leadership over our retail branches ensuring our members receive consistent and exquisite member service across all regions. She oversees our overall retail strategy, including product and process improvements across all retail products and services, as well as branch operations ensuring a best-in-class member experience at every interaction. A graduate of Old Dominion University and a founding employee of TowneBank, Robin originated the role of Director of Retail Banking after serving as Branch Manager of both Churchland and Harbour View locations. In 2017, she was promoted to President of Portsmouth/Suffolk. “I love TowneBank and the people and businesses I serve in the community!”
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