Roi Call Center Solutions, 792 E 280 S, American Fork, UT 84003, US

Focus Services is a privately owned call center service provider. It offers marketing, sales and database services to companies worldwide. Established in 1995, Focus Services provides clients with a range of services and solutions, including outbound, inbound, e-mail response management, database hosting, seminar registration, and client database services and support. Its outbound services and solutions include campaign development, lead generation, market research and surveys, direct sales, customer retention and appointment setting. Additionally, Focus Services provides quality assurance services that include live and remote monitoring, standards compliance, rewards and recognition and skills evaluation. Headquartered in Roy, Utah, Focus Services has more than 2,000 employees.