Sinclair Customer Metrics, based in San Antonio, TX, is a leading provider of advanced analytics services specializing in customer experience measurement. With over three decades of experience, Sinclair offers a range of services including mystery shopping, compliance audits, employee morale monitoring, and custom dashboards tailored to various industries such as banking, retail, and dining.
The company's proprietary reporting platforms and actionable data help businesses uncover opportunities for service improvement and enhance customer satisfaction. Through in-depth quantitative analysis, video mystery shopping, and online in-app evaluations, Sinclair Customer Metrics assists clients in measuring, managing, and improving their customer experience to meet and exceed customer expectations.
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