Sendero Health Plans

67 reviews

+1 (512) 593-6227

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Their amazing new customer support phone number goes to a dead line. Sums up what we're dealing with.

2028 E Ben White Blvd Ste 400

Austin, TX 78741

+1 (512) 593-6227

http://senderohealth.com

Sendero Health Plans is a non-profit, community-based health plan in the Austin area, dedicated to improving the health of Central Texans through high-quality health insurance. They offer affordable healthcare coverage with a wide network of doctors and specialists, including those from Seton and St. David's hospitals.

Sendero is committed to providing personalized care and resources to its members, emphasizing healthcare with a heart. Their innovative programs and dedicated staff aim to help members stay healthy, making them the only 4-star marketplace plan in Texas based on the Nationwide Quality Rating System used by the Centers for Medicare & Medicaid Services (CMS).

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2.567 reviews

Lucy F.

12/7/2019

I'm fortunate in that I haven't needed to use health insurance much at all this year. Preventive care only. This is the 2nd year I've had Sendero. They work well with Victory Medical, my primary...

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Jeff C.

11/5/2024

I paid for a full year of coverage and at the conclusion of the year, I have spent over 7 hours on phone calls and have not received a single benefit or even my ID Card. I was initially given a...

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Cotton M.

7/18/2024

The absolute worst customer service and website of any entity I've ever dealt with period!!!! I think their plan is to discourage any user from filing claims by being mind-numbingly incompetent...

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Joseph R.

1/26/2017

Update is that I was finally able to get call backs from their team after a lot of reaching out to them. I appreciate finally getting ahold of someone, but the wait times were still too long to...

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Alina P.

1/30/2019

THIS IS A SCAM! What does $1,000/month get you with Sendero? NOTHING. They don't even answer your phone calls or bother to send you new insurance cards. This company needs to go to JAIL for their...

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