The McDonald Observatory Visitors Center staff appreciate all of the positive reviews (and even some of the negative ones, too!) that well-meaning and well-intentioned visitors have left over the years. However, we feel that TripAdvisor does not provide anywhere close to the level of management tools needed to combat the misinformation that routinely is provided by, again, well-intentioned visitors to others visiting its pages. With no way other than the "management response" feature to cull and corral the sometimes wildly misleading information posted on these pages, we feel that using TripAdvisor for anything beyond getting the general feel of the establishment is pointless.
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