Our Non-Emergency Services were created by listening to our customers and at Health Quest EMS, we are working hard to provide the services you want so you will remember us each time you need a transport. We've surveyed our customers, to listen to your needs. We've taken your suggestions so that we can provide individual customer service promise plans that are personalized to your individual facility's needs. We are confident as the leader in the industry that we can provide the following key benefits to you, our customer: ' Friendly and empathic crew transporting your patients ' Single source for all non-emergent medical transportation ' Patient needs matched with appropriate transportation resources ' A quick and reliable response to your transportation requests ' including managing the flow of patient traffic ' Track key performance indicators for our customers to ensure that Health Quest EMS can consistently exceed our customer's service expectations ' Solutions to help reduce your own increasing medical transportation expenses ' Specialized reporting like detailed performance, capabilities and utilization reports ' Ensure that the patient's health insurance benefits are fully utilized The following list describes the levels of integrated ambulance services that we can provide to individual hospitals, dialysis centers, wound care, radiation treatment, cheomotherapy, orthopedic centers, long term care, assisted living centers around the Harris, Fort Bend and surrounding counties. Our Services The following list describes the levels of integrated ambulance services that we can provide to individual hospitals, hospital networks and nursing homes around the county: ' Advanced Life Support ( ALS ) ' Health Quest EMS's ALS units primarily provide emergency medical service and transport from an incident scene to an emergency or trauma facility. However, we also provide inter-facility transport where allowed. ' Basic Life Support ( BLS ) ' Health Quest EMS's BLS units provide a valuable community resource for patients requiring non-emergency transportation. ' Mobile Intensive Care Unit ( MICU ) ' Health Quest EMS's is a major provider of Mobile Intensive Care Unit ( MICU ) services. We staff paramedic-level unit. ' Wheelchair Van Services ' With a specially trained attendant, we help ensure that the health care needs of mobility-impaired individuals are met. ' On-site Industrial Health Care ' We contract with businesses to provide on-site emergency medical services, reducing patients' lost work time by eliminating unnecessary medical transports. ' Standby Contracts and On-site Medical Staffing ' We provide medical standbys and on-site mobile staffing at local events, such as county fairs and community festivals, as well as large entertainment venues, such as stadiums and arenas. ' 24-hour Medical Call-Taking and Dispatch Services ' We operate a local medical dispatch center.
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