Foundever, formerly known as Sitel Group & Sykes, offers innovative CX outsourcing services and solutions in Dallas, TX. Their customer experience services blend human expertise with AI-driven capabilities for comprehensive brand support. With a forward-thinking approach, Foundever ensures unmatched assistance for brands venturing into the future of CX.
Boasting a global footprint, Foundever stands out as a true global player in the industry, with +150K associates worldwide supporting 60+ languages in 45 delivery countries. The company's culture of care, reflected in award-winning performance, guarantees every customer interaction is delightful, fostering long-term loyalty.
At Foundever, brands benefit from a range of CX services tailored to every stage of the customer journey, leveraging operational insights to address contact center challenges and exceed customer expectations. Their CX solutions, designed by operations experts, accelerate digital transformation by simplifying customer contact through human-centered strategy, cutting-edge technology, and data-driven insights.
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