FirstLight Federal Credit Union

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1555 N Lee Trevino Dr
El Paso, TX 79936
We want to help you achieve financial success - and we’ve been doing that for over 60 years. At FirstLight, that mission is what motivates us to keep innovating and striving for excellence by offering low fees, great rates, and high dividends that you won’t find at a traditional bank. But, more t...

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1.5

(11)

Matt A.
1/13/2026

Got here at 10:35 AM , they told me to wait so I sat down in the business area and at 10:54 a young lady walks in and they helped her within a minute so I asked the black gentleman with glasses...

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Devin G.
1/5/2026

Horrible just Horrible! We went in for a home improvement loan, waited 30 minutes to see a representative only to be told rudely that they do not do personal loans, only second mortgage s.

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Bobbie H.
12/3/2021

I've been with this bank literally decades and each time I call they give me something new to complain about. First off, I'm Hispanic and I hate it when a business asks you, for Spanish, press one...

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John P.
6/11/2019

I did eventually take my business accounts to another financial institution. There's just been way too much history of bad service, bad information coming from first light for me to continue a...

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W B.
8/25/2018

There are several credit unions in the El Paso area. This is definitely one you should avoid. They are not law enforcement friendly. The associates' knowledge is limited and laughable and when you...

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