Apple Knox Street

On a visit to Dallas, my friend's phone began to tell her it was stolen. While she was able to make an appointment online, she opted to walk in for service. The store was packed and there were...

Super well run operation, even for an Apple Store. Apple sets the bar pretty high when it comes to customer service and experience. I ordered a few laptops and within an hour I was in the store...

Just needed a quick fix on my mac book with the date and time setting.. a bunch of employees standing around and she said they couldn't help me till next day tomorrow... they need to get it...

Yes this is a busy spot . Once you walk in you are greeted by an Apple staff member. They ask you what you're in for and how may they help. I let them know I had an appointment with the Genius...

I was ignored when I walked into the store looking to upgrade my phone, and when I finally asked an employee for help he ignored me and helped a family that walked it after me. I know it's been a...