Solar Titan USA, operated by Ideal Horizon Benefits LLC, is currently under the control of the United States District Court for the Eastern District of Tennessee at Knoxville. Richard Ray, the court-appointed receiver, is overseeing the company's operations and providing regular updates as directed by the court.
Customers experiencing production issues are advised to email their utility bills from the last 12 months to resolutions@solartitanusa.com for claim review. For system part failures, customers are encouraged to contact a Certified Dealer in their area for warranty service. Solar Titan USA is committed to addressing consumer complaints and provides a platform for customers to file their grievances on their website.
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