The Hamilton County 9-1-1 Emergency Communications District is a vital organization that provides emergency and administrative support to residents, visitors, and first responders in Hamilton County, Tennessee. With a team of over 130 highly trained telecommunicators, they handle an average of 2,000 to 2,500 calls for service each day, ensuring prompt and efficient emergency response. Governed by an 11-member Board of Directors, the District utilizes state-of-the-art technology to serve as the primary answering point for all emergency calls in the county, dispatching emergency responders across various agencies.
They are responsible for supporting eight primary 9-1-1 Public Safety Answering Points (PSAPs) in Hamilton County, as well as providing dispatch services and maintaining the county-wide Computer Aided Dispatch (CAD) system. The District's commitment to excellence and dedication to saving lives, protecting property, and improving the quality of life in the community make them an essential component of the county's emergency response infrastructure.
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