Metro Communications Agency is an independent agency that serves as the Consolidated Public Safety Answering Point (PSAP) for Minnehaha County and the City of Sioux Falls, South Dakota. They handle all public safety requests for the entire city of Sioux Falls and all of Minnehaha County, serving over 200,000 citizens and visitors across various South Dakota locations.
Their highly trained and professional staff of 911 Communications Operators, Advanced Communications Operators, Shift Supervisors, and administrative support team work together to provide the best service possible to the public and first responders they serve, handling approximately 300,000 9-1-1 and non-emergency calls each year.
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