Mary Ng Salon is a boutique salon located in Buckingham. Its warm, friendly atmosphere appeals to its many loyal clients, most of whom the owners know on a first name basis. One of the owners described it as being "the Cheers of hair salons," since it greets clients by name and often has personalized amenities at the ready when they arrive, such as a favorite cup of tea or bottled water or snack.
The husband and wife team who run Mary Ng Salon are loyal to their clients in return both in and out of the salon. Many of their client relationships have been forged for over a decade and they treat their clients as friends, since many of their friends are in fact their clients.
Mary Ng Salon rarely accepts new clients. All of its business is by referral. It does maintain a waiting list. Appointments are often booked four to six weeks in advance.