RDAssociates, Inc. is a competitive intelligence, market research, and business development firm based in Wynnewood, PA. Founded in 1996 by Richard Y. Douglass, the privately held company has been providing support to businesses for over two decades, offering proprietary techniques such as quality assurance monitoring and mystery shopping to ensure adherence to industry standards and practices.
With a focus on partnership, RDAssociates, Inc. becomes an extension of its clients' internal teams and processes, allowing businesses to concentrate on growth while their customer service processes are analyzed by a team of industry experts. Committed to regulatory compliance and delivering comprehensive insights, RDAssociates, Inc. empowers businesses to make informed decisions and enhance their competitive edge.
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