TMS, also known as Telecommunications Management Services, provides inbound, outbound and integrated e-commerce support services. Its inbound services include customer sales, such as acquisition, up-selling, cross-selling, lead generation and win-back; customer care; order provisioning; seminar registration; third-party verification; multilingual support; and business-to-business solutions. Additionally, TMS provides lead and order management and appointment setting services. Established in 1990, TMS maintains a location in Roseburg, Ore.
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