The Oregon State Employment Division in The Dalles, OR is undergoing an important update, transitioning from the Online Claim System to Frances Online on March 4. This may result in temporary customer service interruptions, including phone and online support being unavailable from February 28 to March 1. Individuals who have lost their jobs or had their hours reduced may qualify for unemployment benefits, and the department is working diligently to prevent fraud and identity theft.
The Oregon Employment Department reviews unemployment insurance claims to determine eligibility and may conduct adjudication for complex cases. They also provide resources for job seekers, including WorkSource Oregon services, which offer assistance with finding employment and retraining for different industries. It is important to note that the department is currently experiencing high call volumes, and individuals are encouraged to use the Online Claim System or the automated Weekly Claim Line for assistance.
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