Opiniator is a digital comment card system that allows brick and mortar businesses to capture real-time customer feedback and resolve issues before they escalate. Their platform enables customers to provide ratings, comments, and feedback using their own mobile phones, without the need for an app, ensuring convenience and immediate response.
Opiniator's digital comment card helps businesses close the feedback loop, protect their reputation by addressing complaints before they go public, improve customer retention, and identify safety and maintenance issues. With features like immediate staff alerts, social media connection, multiple survey inputs, and benchmarking, Opiniator empowers businesses to connect with customers in the moment that matters and make data-driven improvements to their operations.
Generated from the website