VHT Holdco, LLC, based in Akron, OH, offers a Mindful Platform designed to enhance customer experience through innovative solutions such as Mindful Scheduler, Callback, Handoff, and Feedback. Their focus on improving client value and customer experience spans various industries including government, retail, e-commerce, travel, and hospitality.
With a strong emphasis on agent retention, reducing hold times, and increasing customer satisfaction, VHT Holdco, LLC provides tailored solutions to address challenges like high cost-to-resolution and long hold times. Their integrations with leading telephony and customer service platforms ensure seamless implementation and transformation of the customer journey.
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