Perceptionist is a leading call center service provider based in Columbus, OH, offering comprehensive solutions to turn callers, internet leads, and chats into customers. With a team of trained professionals available during the days, evenings, and weekends, Perceptionist ensures that customers and sales opportunities are given the highest priority, providing full-time and backup support for businesses. Their services include answering missed calls, message sales support, live chat service, and an automated process to convert online leads into customers, all aimed at helping businesses achieve profitable growth and provide an amazing customer experience.
By using the client's script and a customized system, Perceptionist implements a workflow that resolves customer and prospect needs, directing customer interactions to a team of Perceptionist experts who understand the client's business. With Perceptionist, businesses no longer miss calls, as the team is always there to take them, using the client's script, schedule, and pricing to amaze customers and take their business to the next level.
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