New Experience by Hair Designers is a London-based UX research company that specializes in developing technology-based user experiences. With over 17 years of experience, they have worked on a range of projects, from websites to mobile services, and are now at the forefront of developing for the Internet of Things, including smart heating and assisted-living technologies.
Using ethnographic research, participatory design sessions, usability testing, and service trials, New Experience ensures that their clients' products and services are intuitive, enjoyable to use, and meet the underlying needs of their customers. Their expertise in understanding user requirements and conducting research with different audiences sets them apart in the industry.
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