Mediu is a leading CX technology consulting company based in Worthington, OH, specializing in advisory, professional, and managed services for the Genesys Cloud and Amazon Connect platforms. With a team of experts, they offer comprehensive contact center strategy and planning services, as well as solutions to modernize contact centers, develop and integrate CX technologies, provide reporting and analytics, and ensure secure contact center operations.
As a trusted partner, Mediu helps organizations optimize their customer experience by leveraging advanced technologies such as omni-channels, customer journey analytics, bots and digital assistants, and cloud-based solutions. With a focus on data-driven insights and secure operations, Mediu empowers businesses to differentiate themselves in today's competitive environment and become CX leaders.
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