Insula Research is a market research agency based in Columbus, OH, specializing in mystery shopping services and customer experience measurement. With a consultative approach and well-designed scenarios, they deliver deep insights to help businesses improve profitability, increase market share, and enhance their promotion programs.
They offer a range of services, including food on demand performance studies, QSR drive-thru studies, social media monitoring, and CoOperate4Safety certification programs. With a team of experienced evaluators and a commitment to mitigating risk, Insula Research helps businesses gain a competitive edge and make informed decisions based on comprehensive market research.
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