Choice Automotive in Creedmoor, NC offers Epicor Service CRM for automotive service businesses. This service assists in creating loyal customer relationships, attracting and retaining customers through promotions and insights, and recapturing opportunities with vehicle owners. The platform enhances online presence and communication with customers through real-time texting tools and a mobile app for managing appointments and marketing metrics.
The Service CRM solution provides reputation management tools for online presence, customer engagement through social media, and targeted marketing messages. It simplifies campaign management and offers insights into customer behavior to identify growth opportunities. Additionally, it enhances customer communication during service, improves appointment success rates, and increases repeat business through effective marketing strategies.
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