The Fireplace Factory

38 reviews

+1 (631) 585-3473

Website

Photos

Pipe installed not proper code - dangerous !!

Very happy with the work of The Fireplace Factory.

I can't even use my fireplace as a fireplace this winter because I took Zack and Steve's advice. More on that in future posts.

My wood-burning insert was promised to be installed by today.....today's picture is prime example of lies and deception.

1601 Lakeland Ave

Bohemia, NY 11716

+1 (631) 585-3473

http://www.thefireplacefactory.com

Specialties

We pride ourselves on our staff's extensive knowledge when it comes to all things fireplaces & stoves. Got questions? Don't be afraid to ask! If you'd like more information regarding our products and services, feel free to contact us. The Fireplace Factory offers you the best selection of fireplaces, stoves & inserts from the top names in the industry....Lopi, Fireplace Xtroadinaire, Monessen, Osburn and more!

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Reviews

3.038 reviews

Marvin L.

2/14/2023

Had a great experience with the Fireplace factory on our wood stove insert install. The turn around time was as expected for a few weeks but came just in time to use it for February. I have been...

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Kevin B.

4/4/2023

Despite a few set backs mostly from the contractor the team at the Fireplace Factory delivered a beautiful finished product. I cannot say enough for the install team who were highly professional...

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Dianne R.

11/6/2023

I had the unfortunate displeasure of dealing with the Fireplace Factory in Bohemia, and I feel compelled to warn potential customers about their unsavory and unprofessional practices. This...

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Samira S.

12/22/2022

Like all the other reviews...HORRIBLE CUSTOMER SERVICE. We cannot get the service department on the phone. Instead they will only text like a 12 year old. They sold us a fireplace with a faulty...

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Will F.

1/11/2023

The Fireplace Factory were very helpful, knowledgeable and professional. They gave me plenty of options to determine what worked for my setup & stay within budget. Their installation techs were...

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