NYC311 is the go-to resource for New Yorkers seeking quick and easy access to all government services and information in the city. With over 500 service request types accepted, they are the bridge between residents and city agencies, helping to resolve issues ranging from noise complaints to dirty sidewalks. Whether it's ordering a birth certificate, applying for SNAP, or checking trash collection schedules, NYC311 is dedicated to helping residents navigate the vast array of city services and programs.
As the largest 311 system in the nation, NYC311 revolutionizes public services by providing world-class customer service to the diverse communities of New York City. With a commitment to accessibility, they offer assistance for people with disabilities and language access in over 175 languages and dialects. NYC311's mission is to unite all New Yorkers by bringing together services from over 200 agencies and non-profits, ensuring that residents receive the best possible experience and support.
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