Kipany USA LLC is a customer contact solutions provider based in New York, NY. With over 40 years of experience, they offer bespoke services that support all touchpoints of the customer journey, focusing on conversion and increasing revenue for brands. Their medium and channel agnostic solutions utilize proprietary technologies, self-serve automated platforms, and highly specialized live agents to optimize customer experiences and drive desired prospect outcomes.
Whether it's executing media that drives-to-web, IVR, AI, or live-agent interactions, Kipany provides AI, sophisticated chat bot, and dedicated live agent solutions to meet the needs of their clients. They also offer blended inbound and outbound team solutions, as well as hybrid automated and live agent options. Their success is measured by their scorecard, and they are dedicated to understanding the critical needs of businesses and implementing go-to-market tactics to boost campaign success and convert customers to sales.
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