Quality First Development Consultants, based in Garden City, NY, offers a comprehensive platform equipped with self-service capabilities, chatbots, and automatic speech recognition to streamline customer support processes. Their innovative solutions include knowledge base storage, voice biometrics, and live chat features to enhance customer interactions and boost efficiency.
Founded in 2017 by David Karandish and Chris Sims, Quality First Development Consultants prioritizes automation and AI technology to empower teams in various industries such as banking, healthcare, and software. With a focus on support automation and workflow optimization, their platform aims to revolutionize customer service experiences and drive organizational success.
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