History
The story of Gotham Returns is a story about a failure. Our founder, Byran Dai, made the tragic mistake of returning a vacuum cleaner to a store that claimed to be open on Google Maps. For 15 minutes, he carried his bulky Dyson vacuum cleaner until he saw the dark, closed storefront. Defeated, he swore he would never let this happen to anyone else. From his defeat, Gotham Returns was born. We are a Brooklyn-based company dedicated to getting your well-deserved money back into your pockets. Our dedicated team of return specialists are available around the clock to pick up your items and return them to the merchant of your choice. We love NYC and are committed to our community. Our mission is to hire adults with disabilities and on the autism spectrum to serve as our returns specialists, warehouse processors, and couriers, and we work closely with ACCES-VR and The Arc to source our talent.
Specialties
Gotham Returns offers New Yorkers on-demand and scheduled merchandise returns to stores throughout NYC