DiRAD Technologies is a leading provider of innovative customer experience solutions, offering a comprehensive range of contact center, virtual assistant, and interactive voice response technologies. With a focus on accessible and 24/7 services across multiple channels, DiRAD helps organizations reimagine customer communications and deliver world-class experiences. Their tailored and cost-effective call center solutions, powered by AI, machine learning, and speech technologies, enhance communication and provide interactive services. DiRAD's custom-designed mass notification systems and AI-driven chatbots and virtual assistants further enhance customer service offerings.
With a reputation for exceptional customer service and a commitment to staying on the leading edge of technology, DiRAD has thrived and grown for over 38 years. They combine the best in contact center technology, staffing, and automation to provide organizations with the tools they need to deliver outstanding customer experiences. Partnering with industry leaders such as Amazon Connect, Twilio, and Genesys, DiRAD ensures that their solutions are at the forefront of customer experience technology.
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