Customer Service Contact InformationFeel free to contact us Monday through Friday 7AM to 6PM, evenings and weekends by appointment or by chance.You will appreciate the quality craftsmanship of our handcrafted products. We use only the finest full grain leathers and other materials. We believe our customers must be given the best possible service and the best quality products. Most importantly to us, our business ethics and conduct must be beyond reproach and consistent with our faith.About UsAuburn Leathercrafters is a family owned and operated business. Since 1950, we have been manufacturing dog collars, dog leashes, pet harnesses and toys in the beautiful Finger Lakes Region of Central New York State, USA. For three generations, our family members, along with our loyal staff of skilled craftspeople, have been ready to assist you with your stores' needs.Experience has taught us that value is more than a number. Real value comes from a quality product that is designed to last and that, even though it may cost a little more, you and your customer can be assured that you will not be disappointed. That is why we stand behind every product we make.Our staff spent years directly servicing retailers throughout the Northeast and understand the unique concerns of small businesses. That is why we have terms that are geared toward your needs.We have no minimum order! * Small orders are not a problem. In fact we encourage them so you can keep your inventory fresh.We accept Visa, Mastercard, American Express, and Discover for your convenience. Net 15 day accounts or COD terms may be granted with approved credit application and credit card on file.
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