Golden Touch Pet Grooming in Albuquerque, NM is a grooming place that has received a mix of positive and negative feedback from customers. The strengths of Golden Touch include their professional and friendly staff, affordable prices, and ability to handle dogs with anxiety. However, weaknesses such as inconsistency in service quality, failure to follow up on appointments, and potential unprofessional conduct by a staff member need to be addressed to improve the overall customer experience.
Customers appreciate the courteous and professional attitude of the groomers at Golden Touch, as well as their commitment to treating pets like family. The affordability of their services and the quality of grooming shown in before and after photos are also notable strengths. However, negative feedback regarding damp fur, inconsistent grooming quality, and a lack of follow-up on appointments highlight areas for improvement in order to provide a consistently positive customer experience.
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