The Fort Lee Parking Authority in Fort Lee, NJ, upholds its commitment to ensuring equal access and opportunities for individuals with disabilities as mandated by the Americans with Disabilities Act (ADA). The organization's Executive Director, Gloria Gallo, oversees the implementation of ADA policies throughout the Authority to guarantee compliance and accountability.
Individuals seeking redress for ADA-related grievances can file complaints directly with the Fort Lee Parking Authority for thorough investigation and resolution within 90 days of receipt. The organization provides assistance to complainants with language barriers or requiring accommodations, underscoring its dedication to addressing discrimination promptly and effectively.
Under the Fort Lee Parking Authority's zero tolerance policy towards discrimination, corrective actions are taken when violations of non-discrimination policies are substantiated. Complainants are kept informed of investigation outcomes through their preferred means of communication, fostering transparency and accountability within the organization's complaint resolution process.
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