Datatrack Technology Inc., based in Basking Ridge, NJ, offers innovative solutions for contact centers and Unified Communications platforms, driving business optimization and enhancing customer experiences. Their technology enables real-time data collection and analysis to drive immediate improvements in customer contact and communication efficiency.
With a focus on lower service costs, improved customer journeys, and increased sales conversion, Datatrack's products like Tracxion and Storm provide actionable insights through intelligent automation and customizable dashboards. Partnered with industry leaders, they offer advanced solutions for contact centers and UC analytics, empowering companies to make data-driven decisions for better performance and results.
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