On Hold Media Services, based in Matawan, NJ, has been a trusted provider of professional on hold messaging for businesses for over 30 years. Their customized on hold messages are a cost-effective and targeted way to advertise and market products, services, promotions, and special offers to a captive audience. With a focus on reducing hang-ups and caller abandonment, On Hold Media Services helps businesses create a more professional image and generate new and repeat business.
Using state-of-the-art digital equipment, On Hold Media Services crafts customized on hold scripts based on the information provided by businesses. With a choice of male or female voice talent, the final on hold message is sent to be downloaded to the appropriate format or equipment. On Hold Media Services understands the power of using the telephone as a marketing tool, with studies showing that a message on hold reduces hang-ups by 50% and 16-20% of callers who hear a message on hold make a purchase based on what they hear.
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