Loyalty Factor is a consulting and training firm based in Portsmouth, NH that specializes in enhancing employee, customer, and brand loyalty to increase productivity and profitability. They provide individually tailored services, including strategic assessment alignment, change management, employee and customer loyalty surveys, and leadership development programs, to help organizations retain employees and customers, foster innovation and creativity, and develop a strong infrastructure for future growth.
With a focus on building a culture of trust and personal responsibility, Loyalty Factor helps organizations improve their capabilities through learning systems and knowledge capital, while empowering individuals and teams to embrace change and continually improve. Their expertise in coaching, customer service, and leadership development enables companies to create a supportive environment that values and trains employees, leading to increased customer satisfaction and loyalty.
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