History
Founded in 1996, Eureka is a highly respected and successful technology company with over 70 corporate clients around the world. For nearly 20 years, we have deployed solutions that have enabled a multitude of companies to take advantage of technology in an effective, reliable and cost-efficient manner.
Specialties
We work exclusively with MSP's, IT service companies and broadband providers such as UST-Global, JMARK, Starlogix, Vizada, and others to substantially reduce the complexity and management costs of their infrastructure while enhancing their client relationships. We compliment our partners service offerings to both SMB's and Fortune 500 clients by enabling partners to scale based on project needs and around the clock coverage requirements while reducing cost by 30- 40 percent. As a Microsoft Gold Certified Partner with ISO 20000 certification, we enable these companies and others to immediately respond to rapidly changing business demands by leveraging Eureka's solutions to: -Expand service delivery teams rapidly while reducing infrastructure management costs by 35 percent. -Enable after hour or 24x7 IT support, help desk, maintenance and project delivery -Increase data availability and resolution assurance time to enhance client satisfaction -Evaluate processes against ITIL/ISO 20000 best practices and bridge any gaps -Standardize global IT service delivery to minimize risk and improve performance If you're contemplating a technology solution, take us along as your partner. With our experience, and our proven track record, we will steer you through all the hype and hazards and take you straight to where the rewards are real and the possibilities are endless.