Timberline Total Solutions provides a wide range of inbound and outbound telemarketing solutions and services. It provides customer care and technical support services and undertakes third-party verification, appointment settings, inquiries, lead generation, scheduling, cross selling and market research. The company also provides chat support, Web collaboration, e-mail management and interactive voice response services. It also offers various call disposition reports on real-time queue, agent, route performance and dialed number identification services. In addition, it provides information on billable hours, sales, refusal reasons and data related to call activities. Timberline Total Solutions serves clients in educational and financial institutions, companies and nonprofit and governmental organizations. It is located in Omaha, Neb.
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