The Customer Experience Pro Association (CXPA) is a professional organization based in Minneapolis, MN that aims to help individuals and businesses achieve their goals in the field of customer experience. They offer a variety of resources, including mentorship programs and educational opportunities, to help members network, learn, and grow with their peers in the industry.
With a focus on collaboration between customer experience and product development, CXPA provides valuable insights and tactics to drive governance action across teams. They also offer certification programs, such as the CCXP, to help professionals advance their careers in customer experience. Joining CXPA allows individuals to connect with like-minded professionals and stay updated on the latest trends and developments in the field.
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