Calabrio Inc, based in Maple Grove, MN, is a leading provider of workforce performance software for contact centers. Their innovative solutions empower employees, enhance customer experiences, and deliver AI-driven business intelligence across the organization. With their comprehensive suite of products, including call recording, quality management, workforce management, and analytics, Calabrio helps businesses maximize agent engagement, exceed customer expectations, and boost efficiency.
Trusted by powerful brands worldwide, Calabrio is dedicated to fueling opportunities for contact centers. They prioritize the role of agents in delivering exceptional customer support and provide the right technology to defend and enhance brand reputation. With flexible cloud solutions and a focus on upskilling, Calabrio sets contact centers up for success now and in the future.
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