Muskegon County Central Dispatch 9-1-1 is a vital emergency response coordination center serving the population of approximately 172,000 people in Muskegon County, Michigan. With a dedicated team of over 30 personnel, including administrative staff, information systems personnel, dispatch supervisors, and telecommunicators, they efficiently manage emergency calls and dispatch services for 15 fire agencies, 11 police agencies, and 2 ambulance services.
Operating 24/7, Muskegon County Central Dispatch 9-1-1 ensures prompt and effective emergency response by staffing between 3 and 6 telecommunicators, along with a supervisor, based on call volumes throughout the day. Their highly trained staff is proficient in police and fire radio operations, LEIN law enforcement information network processing, and call taking, ensuring seamless coordination during emergencies.
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