The Lansing Board of Water Light (BWL) is a utility company based in Lansing, Michigan. They provide electric and water services to residential and business customers in the area. BWL offers a range of services including rate calculators, bill payment options, and customer self-service portals. They also prioritize community engagement through events, sponsorships, and educational programs. With a focus on clean energy projects and renewable energy plans, BWL is committed to providing reliable and sustainable utility services to the Lansing community.
BWL's customer service center and call center are available to assist customers with inquiries and emergencies. They have a dedicated team to address power outages, downed lines, and water quality concerns. BWL observes recognized holidays and provides various communication channels, including email and text messaging, for customers to reach out for assistance. With a strong emphasis on customer satisfaction and efficient service, BWL strives to meet the utility needs of the Lansing community.
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