Citizens for Better Care (CBC) is an independent non-profit consumer advocacy and information agency that has been serving residents of long-term care facilities in Detroit, MI since 1969. They provide a range of services including ombudsman services, family support, elder abuse prevention education, and state and federal legislative advocacy.
CBC's philosophy is centered around empowering residents to voice their concerns and working through appropriate channels in nursing homes. They intervene when necessary, help residents file formal complaints with government agencies, and monitor the progress until the problem is resolved. With the aim of improving the overall quality of care, CBC actively addresses issues such as discrimination, regulation enforcement, elder abuse, and unregulated assisted living.
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