History
The Better Business Bureau (BBB), is a nonprofit organization focused on advancing marketplace trust, consisting of 112 independently incorporated local BBB organizations in the United States and Canada, coordinated under the Council of Better Business Bureaus (CBBB) in Arlington, Virginia.
Specialties
Start with Trust: striving for an ethical marketplace where buyers and sellers trust each other. The BBB collects and provides free business reviews on more than 4 million businesses to over 123 million requests from consumers, helping make the BBB's website rank among the top 300 most-visited websites in the United States. The BBB serves as an intermediary between consumers and businesses, handling over 885,000 consumer disputes against businesses in 2013, of which close to 78% were settled. The BBB prospects successfully vetted businesses to become Accredited Businesses that pledge and continue to adhere to the BBB Code of Business Practices.