Usability Resources Inc, 30 Washington St, Bedford, MA 01730, US

About Datamart For 35 years, Datamart has helped New England businesses design, install, and support cutting-edge unified communications solutions that are vital to their success. Our experts provide each client with a custom-tailored solution that meets its specific business requirements. Our extensive experience as a LAN/WAN network integration firm has given us unique perspective to choose the right technologies and the right partners to keep our customers one step ahead of the competition. Our Expertise and Offerings Unified Communications is the integration of voice, data, and video, along with applications, delivered on a single network. Well-designed systems have four main characteristics: simplicity, reliability, low total cost of ownership, and high customer satisfaction. Next-generation intelligent phone systems use Voice over IP technology that meets all of these criteria and delivers improved employee productivity by changing the way they communicate. You can turbo-charge your company's productivity with features such as: Personal Call Manager, Outlook integration with voice services, visual voice mail, messaging, click to dial from Contacts, find-me follow-memobility for remote workers, and virtual workgroups to leverage valuable resources. These tools are easy to use, accessible to everyone, and will make a significant difference in the way you work. In today's economy, companies must do more with less. High definition video conferencing and desktop video collaboration brings face-to-face communications and enriches collaboration. Companies benefit from faster decision making, increased responsiveness, and stronger more long lasting relationships. Video-conferencing is so realistic, immersive and engaging that companies embrace it for management meetings, HR activities, training and customer support, and to connect the experts where they are needed. Datamart gives customers the competitive edge, through our knowledgeable in-house sales, service and support team who take the time to understand the clients' business from the beginning of the relationship right through to the support phase. We explain the entire process and work collaboratively with you throughout the project so that new technology is fully understood and you are completely comfortable with the implementation. Our customized training programs are thorough. We also provide an engineer on-site the first day liveto ensure a successful cut-over. For the last five years, Datamart has received the highest customer satisfaction scores for IP phone system implementations, reflecting top level professionalism and customer care in network assessment, system design, project management, end-user training, and on-going support. Datamart's passion to deliver the highest level of customer satisfaction ensures our clients are beyond satisfied: they are delighted with our communications solutions and services. To provide medium to large organizations with networking and communications technology solutions that enable them to better interact with and service their own clientele, in a manner that enables higher levels of productivity and profitability. Datamart strives to employ technology solutions that deliver higher levels of communication effectiveness, customer service and organizational productivity for its customers. This is accomplished through partnerships with leading hardware and software systems providers, delivered by a team of dedicated, experienced and well-trained professionals, all working together to serve the interests and priorities of the company's clients.