The Social Security Administration can help you obtain or replace a social security card, estimate your retirement benefits, apply for Medicare, appeal a disability decision, and get help with Medicare prescription drug costs. Lines can be long so it's worthwhile to check and see if your case can be handled online at www.socialsecurity.gov, or by phone toll free at 1-800-772-1213. To speak with a representative on the phone for more personal assistance, call between 7am-7pm on a weekday. This Social Security Administration office is on the second floor of the building and is accessible by stairs or by elevator.